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Travel reservations through Vietnam Paradise Travel are secure and guaranteed. In most cases, advance payment by credit card or bank transfer is required.
The charge on your card will appear as Vietnam Paradise Travel.
The use of this site is expressly conditioned on your acceptance of the following terms and conditions.
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1. RESERVATIONS
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The rates listed on Vietnam Paradise Travel website are only available through our service. If you would like to make a reservation directly with the hotel or other services you will need to contact them directly, and you will usually be charged more.
We will check the availability on your behalf when we receive your request. When making a reservation we allow you to enter other choices in order of preference. Please remember that by combining "availability check" and "reservation" into one step, we can offer you lower prices.
PLEASE NOTE: You are required to confirm acceptance of your reservation and settle an advance payment or provide your credit card details, otherwise your reservation(s) will be cancelled automatically.
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2. CANCELLATION and NON-ARRIVAL POLICY
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Different destinations have different payment modes to secure services.
Full prepayment destinations
There will be a cancellation charge of 3% for Visa and Master card, the processing fee plus an additional charge are as follows.
- There will be a full refund if we receive cancellation in writing by email or fax more than 10 working days before arrival date for four and five star hotels and resorts
- In the event of cancellation less than 7 working days the full charge will be applied.
- Time limit for cancellation in two and three star hotels and resorts is 2 working days.
- There will be no refund for last minute cancellations (less than 2 working days) or non-arrivals.
Part payment destinations (deposits paid to secure services.)
- Deposits made to secure bookings are REFUNDABLE.
- Cancellations less than 7 working days prior to arrival for four and five star hotels and other services a full charge will be made.
- Time limit for cancellation in two and three star hotels and resorts is before 2 working days.
- There will be no refund for last minute cancellations (less than 2 working days) or non-arrivals.
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3. SITE AND CONTENT OWNERSHIP
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This site, and each of its modules, is the copyrighted property of Vietnam Paradise Travel and/or its various third party
providers and distributors. Third party providers and distributors own much of the content found on this site.
None of the content or data found on this site may be reproduced, sold, transferred, or modified without the written
permission of Vietnamparadisetravel.com and/or its third party providers and distributors.
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4. AGE AND RESPONSIBILITY
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You must represent that you are of sufficient legal age to use this site and to create binding legal obligations for
any liability you may incur as a result of the use of this site. You have an understanding that you are financially
responsible for all reservations performed by you.
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5. PRIVACY
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As a customer of Vietnam Paradise Travel you are guaranteed complete privacy. All personal data and credit card information
submitted to us will be handled with 100% confidentiality.
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6. CONFIRMATION
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Paradise Travel & Trading Co., Ltd. will send you an e-mail message confirming each reservation made. We do not
sell individual customer names or other private profile information to third parties and have no intention
of doing so in the future.
We respect and will continue to respect the privacy of our customers who use the Paradise Travel & Trading Co., Ltd.
limited reservations system.
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7. EXCLUSION OF WARRANTY
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Paradise Travel & Trading Co., Ltd. and third party providers do not warrant the completeness or
availability for a particular purpose of any of the content or data found on this site.
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8. LIMITATION OF LIABILITY
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In no event shall Paradise Travel & Trading Co., Ltd. or third party providers be liable for any injury,
loss, claim, damage, or any special, exemplary, punitive, incidental or consequential damages of any kind
(including to lost profits or lost savings), whether based in contract, tort or otherwise, which arises out
of or in any way connected with any use of this site or content found herein.
The foregoing terms and conditions shall apply to both contract and negligence claims.
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9. INDEMNIFICATION
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You shall defend and indemnify Paradise Travel & Trading Co., Ltd. and third party providers and
distributors from and against any claim or cause of action brought by or on your behalf in excess of the
liability described herein or by third parties as a result of your use of this Web Site.
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10. RELATIONSHIP
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The relationship between Paradise Travel & Trading Co., Ltd. and you will be that of independent
contractors, and neither of us nor any of our respective officers, agents or employees will be held
or construed to be partners, joint ventures, fiduciaries, employees or agents of the other.
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11. ADDITIONAL TERMS
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Additional terms and conditions may apply to reservations, purchases of goods and services and other uses of
portions of this site, and you agree to abide by such other terms and conditions.
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12. ENTIRE AGREEMENT
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These terms and conditions contain the entire agreement between us relating to the subject matter hereof,
and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter,
and may not be amended or modified except in writing.
If you have any comments or questions about the hotel reservation, please feel free to contact us:
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