Paradise Travel

Paradise Travel is local based, International Tour Operator, we operate your tour ourselves, you do not have to pay for any middlemen.

  • Travel on your own itinerary!
  • Best price guaranteed!
  • No hidden fees!
  • No cancellation fees!


Paradise TravelTM – Southeast Asia DMC has been operating as a full service tour operator in Vietnam since early 2000 under International Tour Operator License Number 01-190-GP_LHQT granted by Vietnam National Administration of Tourism

We have also been online for nearly a decade, which is a long time in internet terms. Thousands of clients have put their faith in us over the years to provide exciting tours in fascinating Vietnam, Laos, Cambodia, Myanmar and Thailand tailored to their specific interests and requirements.


Paradise Travel sales team

Sales Team – Paradise Travel

Our Vision

Create a sustainable and profitable company and strengthen our position to be the leading tour operator providing quality, innovative, competitive and socially responsible services in the region with a digital mindset at the heart of our organization.

Our Mission

Paradise Travel considers high quality customer services to be our top priority. Our friendly, well-qualified, experienced staff will treat you, our valued customers, with the utmost care and provide the best possible service to ensure your individual travel requirements are met to your satisfaction. Our goal is to make your visit to Vietnam and Southeast Asia countries enjoyable, comfortable and memorable while introducing you to the beauty and diversity of this alluring, exotic region and its cultures.

Authentic Vietnam, Laos, Cambodia Experience

Paradise Travel is committed to giving our customers an authentic Indochina experience not just something staged for tourists. We will take you to authentic local restaurants wherever possible, not to tourist traps that all serve the same boring food.

After we have chosen the restaurants, attractions, hotels etc, we put them to the test by carefully monitoring our customer’s evaluations. This continual review process ensures that we act quickly if our high standards are not maintained by our suppliers.

Our tours usually include just breakfast and lunch each day because we have found that most of our customers want the freedom to make their own dinner choices, whether it be Vietnamese, Cambodian, Lao, Burmese, Thai or Western.
Paradise Travel assures you authentic food and dinning experiences as well as great Indochina destinations based on our own in-depth knowledge and customer feedback

We also try to use experienced local guides, particularly in rural and mountainous, areas to increase employment opportunities for local ethnic minorities in the region and allow you to discover more of the local culture.

Tours Offering Freedom and Flexibility

“Hidden Indochina Discovery!” is our motto and it is something that we are passionate about. We express this passion by giving our clients the tools to discover Indochina in the way that best suits them best.


Small private groups – See Indochina in the luxury of your own private vehicle with your personal guide and driver. This allows you to focus on your interests and needs, not others who just happened to have booked the same tour. You do what you want, when you want.


Tailor made and customized tours – We specialize in tailor-made and customized travel because today many people prefer to travel independently and create their own unique itinerary. We will take your tour ideas and fill in the details to help you avoid problems only detailed local knowledge can avoid.


Strongly recommended since 2005 – We are not some fly-by-night company aiming to make a quick profit and run. Our teams of dedicated travel professionals know Vietnam, Laos, Cambodia, Myanmar, Thailand; we know the hotels and the suppliers, as well as the guides and drivers. Our stability, local experience, and knowledge are your guarantee of quality.

Our commitments to Customer Service

Whether you are in Vietnam, Cambodia, or Laos we are able to provide 24/7 in-country support in case of an emergency or any unexpected event. A flight delay, cancellation or last minute change can happen at any time, but a Paradise Travel travel adviser will be there at the end of the phone line to ensure that you are in good hands, even though you may be thousands of miles from home.
The Paradise Travel team is made up of our sales, products, customer services, IT teams, as well as our experienced tour guides; all working together to provide you with the highest level of service from your first inquiry and throughout your tour, until you arrive back home.

Commitments to Quality

  • Quality people – Highly trained professionals in all departments
  • Quality tours – We put ourselves in our clients’ shoes – We KNOW because we GO
  • Quality service – “Our future depends on our past”
  • Quality website – Easy to navigate with comprehensive contents

In our business, attention to detail is the key to quality. Every tour that we book is meticulously planned to try to ensure that it runs seamlessly. Our people personally inspect the attractions and hotels to ensure that they reach the standard that we and our clients expect while providing a true and authentic experience.

Integrity and Honesty – First and Foremost

We believe that our tours are top quality, excellent value for money, and unique in Indochina. The quality is based on our commitment to honesty with our clients, employees, suppliers and other agents.

Paradise Travel, Vietnam DMC offers:

  • A relaxed and fair cancellation policy
  • Real value for money
  • Money back service guarantee
  • No hidden costs
  • Full disclosure of information including detailed flight information on the itinerary
  • Fairness and equity to customers, staff and suppliers

We believe that our high quality tours, value for money tours unique in Indochina. The quality comes as a result or our commitment to honestly to our clients as well as our employees and other agents.

Value Guarantee

Paradise Travel guarantees our tour packages are the best value for money available. We believe our high quality customer service with no hidden extra costs is unrivaled among our competitors. If you are not satisfied with all or part of your tour with us, you may file a claim following the procedures below:

– Our “Value Guarantee” applies to confirmed bookings only after the required deposit has been paid. The Paradise Travel customer details must be provided when making a claim to ensure:

  • The tour itinerary in the claim is the same as the tour booked
  • The hotels used in the package are the same as those booked

– Paradise Travel has the right to determine the validity of any claim at its discretion, including but not limited to, determining the itinerary, hotel room type, and tour dates are all the same as originally booked, and that they meet all the expressed Terms & Conditions and requirements for processing claims

– Our “Value Guarantee” cannot be combined with other special offers or promotions.

– Paradise Travel reserves the right to amend, revise, supplement, suspend or discontinue the “Value Guarantee” at any time.

Submitting a claim:

Any claims should be submitted to us via email to [email protected] clearly stating the reason for your claim and including the original quotation and tour itinerary

How We Differentiate

We are local travel experts, we know what travelers need and we do our bests to make sure you feel professionalism while traveling in Indochina countries. At Paradise Travel, we pay attention to every single detail of the services to maximize your satisfaction while visiting Vietnam and other Indochina countries

Every time when you contact us, our experts will assist with their well-trained skills for necessary information and suggestions. Your requests will be carefully taken care with attention to details and make your interests and plans come true.

Why Book With Us?

Best Price Guaranteed

Enjoy our lowest rate you can find online. No extra cost for middleman.

No hidden fee

No tourist traps nor shopping. All taxes and service charges included

Easy change/cancellation

Minimal fee for change/ Cancellation with great flexibility.
We are by your side and are working on your behalf

Special promotions and deals

We have what others have not with promotion programs updated all the time.

Sales/ Operator and Customer-Care experts

Local consultant - local knowledge - world class support level..

Meet the Team

Our travel consultants are expert travel planners, get in touch today and see how we can help you with your holidays to Vietnam and nearby Southeast Asia countries.

  • Kevin Nguyen
  • Alex Duy
  • Tommy Ngo
    Tommy Ngo
  • Huong Le