In an age where travelers can book anything online in seconds, more and more people are choosing to go beyond generic platforms and seek the expertise of local tour operators. Why? Because they’re not just looking for a trip – they want an experience that’s personal, reliable and rooted in local knowledge.
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In today’s world, travelers have access to vast amounts of information online, but this can often feel overwhelming and impersonal. That’s why many are turning to local tour operators for a more authentic and trustworthy travel experience.
Travelers want to explore beyond typical tourist spots. Local operators offer unique insights and access to hidden gems – from quaint neighborhoods to authentic cultural experiences – that create lasting memories and genuine connections with the destination.
While anyone can find basic information online, local operators provide detailed, practical knowledge gained from living and working in the area. This includes the best times to visit, insider tips, cultural nuances and advice tailored to individual preferences.
Travel plans can change unexpectedly and having a local partner means travelers have immediate, reliable support. Unlike automated systems, local operators provide personalized assistance, ensuring peace of mind throughout the journey.
Local tour operators build genuine relationships by understanding travelers’ unique needs and interests. This allows for customized itineraries that go beyond standard packages, delivering experiences designed just for them.
Join us! Travel jobs in Hanoi
We are a dynamic and rapidly growing travel company based in the vibrant city of Hanoi, committed to delivering personalized and high-quality tours throughout Vietnam and the broader Southeast Asia region. Our core mission is clear and heartfelt: to make travel not only accessible but also meaningful and effortless for every traveler.
To achieve this, we focus on several key strengths that set us apart in the competitive travel industry:
Our user-friendly website serves as the gateway for travelers worldwide to explore and book their perfect trips with ease. We continually invest in technology and design to ensure our platform is intuitive, reliable and inspiring.
We pride ourselves on offering quick, thoughtful and personalized responses to every inquiry. Our team understands that timely communication can make all the difference in turning curiosity into confidence.
Every traveler is unique and so are their travel dreams. That’s why we carefully craft itineraries based on individual interests, whether it’s cultural immersion, adventure, relaxation, or a combination of all three. Our tours reflect authentic experiences that highlight the rich diversity of the region.
Behind every great trip is a team dedicated to excellence. Our staff are not only skilled and knowledgeable but also deeply passionate about travel and hospitality. They go above and beyond to ensure every detail is handled with care and precision.
As more and more travelers discover us through online channels, the demand for our services continues to grow steadily. To keep pace with this exciting expansion, we are now looking to grow our Online Sales Team – a crucial part of our mission to provide exceptional support and personalized service at every step of the booking process.
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Being an Online Tour Sales Specialist is far more than simply making sales – it’s a multifaceted role that combines elements of travel consulting, customer service and creative problem-solving. You are the essential bridge between curious travelers and the unforgettable experiences they dream of.
In this role, you will serve as the first point of contact for travelers seeking guidance, inspiration and support. Your daily responsibilities will include:
Responding promptly and professionally to inquiries received through multiple channels such as email, live chat and various messaging platforms. Each message is an opportunity to make a positive impression and provide clear, helpful information.
Listening carefully and understanding customers’ preferences, interests and travel expectations. By asking thoughtful questions, you help uncover what truly matters to each traveler and recommend the most suitable tour packages tailored to their unique needs.
Customizing itineraries to create personalized travel plans that reflect the client’s budget, schedule and desired experiences. This requires creativity and an in-depth knowledge of destinations, activities and logistics.
Coordinating closely with our operations team, local guides and partners to ensure that every booking runs smoothly and all arrangements are confirmed accurately. Your attention to detail helps prevent issues before they arise and guarantees a seamless travel experience.
Building strong, trusting relationships with travelers by communicating clearly, warmly and consistently throughout the entire booking process. Your ability to empathize and connect makes travelers feel valued and confident in choosing our services.
Following up with potential leads nurturing their interest with timely information and encouragement and ultimately converting inquiries into confirmed bookings.
Your role is pivotal – you do more than sell tours; you inspire confidence, provide reassurance and help travelers embark on journeys they will cherish forever. Through your dedication and expertise, you ensure that every traveler feels genuinely cared for and excited about the adventure ahead.
We’re looking for someone who is:
Previous experience in tourism or sales is helpful but not required. We value potential, attitude and the willingness to learn.
Paradise Travel Desk at a Travel Event
Whether you’re early in your career or looking for a fresh direction, this could be the opportunity that opens new doors – both professionally and personally.
If you are interested in this position, send your application to sales@vietnamparadisetravel.com. Your application must include:
|Testimony| Watch Pauline, our former intern, says about her time at Paradise Travel:
